At 63boss, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
Six core privacy principles that guide everything we do with your personal data on the 63boss platform.
All data transmitted between your device and 63boss servers is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks like BPI and BDO.
63boss will never sell, rent, or trade your personal information to third-party marketers. Your data is yours — we only use it to operate and improve your gaming experience.
We comply fully with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and the regulations of the National Privacy Commission (NPC).
You can request deletion of your personal data at any time, subject to legal and regulatory retention requirements. We process erasure requests within 30 days.
We tell you exactly what data we collect and why. No hidden tracking, no surprise data uses. What you see in this policy is what we actually do.
63boss only collects the personal data that is strictly necessary for account management, identity verification, and regulatory compliance. We do not collect data for its own sake.
This Privacy Policy ("Policy") describes how 63boss ("the Company," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "your," or "Player") who access or use the 63boss website, mobile platform, and all associated gaming services (collectively, the "Platform").
63boss is committed to protecting your privacy and handling your personal data with the highest standards of care, transparency, and security. This Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC).
By registering an account on the 63boss Platform, accessing our services, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Scope: This Policy applies to all personal data collected through the 63boss Platform, including data collected via our website, mobile applications, customer support channels, and any other means through which you interact with 63boss. It applies to all registered players and visitors, regardless of location.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of your overall agreement with 63boss.
63boss collects personal data through several channels and at various points during your use of the Platform. The categories of personal data we collect include the following:
2.1 Registration Data
When you create a 63boss account, we collect the information you provide during the registration process, including:
2.2 Identity Verification (KYC) Data
To comply with Philippine Anti-Money Laundering Act (AMLA) requirements and PAGCOR regulations, we may collect:
2.3 Financial Transaction Data
2.4 Gaming Activity Data
2.5 Technical and Device Data
2.6 Communications Data
Sensitive Personal Information: Certain data we collect — such as government ID numbers and financial account details — may qualify as sensitive personal information under the Philippine Data Privacy Act. We apply heightened security measures to the storage and processing of such data.
63boss uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, contact details |
| Identity verification (KYC/AML) | KYC documents, registration data |
| Processing deposits and withdrawals | Financial transaction data, KYC data |
| Delivering gaming services | Gaming activity data, device data |
| Fraud prevention and security | Technical data, transaction data, IP address |
| Regulatory compliance and reporting | All categories as required by law |
| Customer support | Communications data, account data |
| Responsible gaming monitoring | Gaming activity data, responsible gaming settings |
| Platform improvement and analytics | Anonymized gaming and technical data |
| Marketing communications (with consent) | Contact details, gaming preferences |
Marketing Opt-Out: If you have consented to receive marketing communications from 63boss, you may withdraw that consent at any time by updating your notification preferences in your account settings or by contacting us at [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.
Under the Philippine Data Privacy Act of 2012, 63boss processes your personal data on the following legal bases:
Your Right to Object: Where we process your data on the basis of legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
63boss does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Business Transfers: In the event of a merger, acquisition, or sale of all or part of 63boss's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy choices available to you.
63boss uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver a personalized gaming experience. The following types of cookies are used on the 63boss Platform:
Managing Cookies: You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the 63boss Platform. For more information on managing cookies, visit the help section of your browser.
63boss retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AMLA / PAGCOR requirements |
| KYC / identity documents | Duration of account + 5 years after closure | AMLA compliance |
| Financial transaction records | 10 years from transaction date | AMLA Section 9 |
| Gaming activity logs | 5 years from date of activity | Regulatory compliance |
| Customer support records | 3 years from last interaction | Legitimate interests |
| Marketing consent records | Until consent is withdrawn + 1 year | NPC guidelines |
| Technical / device logs | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for statistical and analytical purposes.
63boss implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:
Your Role in Security: While 63boss takes extensive measures to protect your data, you also play an important role. Please use a strong, unique password for your 63boss account, enable any available two-factor authentication, and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact us immediately at [email protected].
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 63boss. You may exercise any of these rights by contacting our Data Protection Officer at the details provided in Section 14.
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data, subject to legal retention obligations.
Object to processing of your data based on legitimate interests or for direct marketing.
Request that we restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format for transfer to another service.
Withdraw consent for processing activities based on consent, at any time, without penalty.
Lodge a complaint with the National Privacy Commission if you believe your rights have been violated.
Response Timeframe: 63boss will respond to all privacy rights requests within 30 calendar days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. We may need to verify your identity before processing your request.
The 63boss Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If you are under 21 years of age, you are not permitted to register an account, access the Platform, or use any of the services offered by 63boss. If you are a parent or guardian and believe that a minor has provided personal data to 63boss, please contact us immediately at [email protected] so that we can take appropriate action, including deletion of the relevant data and closure of any account created in violation of our age requirements.
Age Verification: 63boss employs age verification measures during the registration process and may request documentary proof of age at any time. Accounts found to belong to individuals under 21 will be immediately suspended and any funds returned at the Company's discretion.
63boss primarily stores and processes your personal data on servers located within the Philippines or in jurisdictions that provide an adequate level of data protection as recognized by the National Privacy Commission.
In certain circumstances, your personal data may be transferred to, or accessed by, service providers or partners located outside the Philippines — for example, where we use internationally hosted cloud infrastructure or third-party software platforms. Where such transfers occur, 63boss ensures that appropriate safeguards are in place, including:
By using the 63boss Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject always to the protections described above.
The 63boss Platform may contain links to third-party websites or services — for example, links to payment provider portals or regulatory authority websites. This Privacy Policy applies solely to the 63boss Platform and does not extend to any third-party websites or services.
63boss is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through links on the 63boss Platform before providing them with your personal information.
63boss reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever material changes are made.
Where changes are significant, we will notify registered players via email or an in-platform notification prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Continued Use: Your continued use of the 63boss Platform following the publication of any updates to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should stop using the Platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 63boss, please contact our Data Protection Officer (DPO) using the details below. Our DPO is responsible for overseeing 63boss's compliance with the Philippine Data Privacy Act and this Policy.
Data Protection Officer – 63boss
Email: [email protected]
Subject Line: Privacy Request / DPO Inquiry
Response Time: Within 30 calendar days
Languages: English and Filipino
If you are not satisfied with our response to your privacy inquiry, or if you believe that 63boss has violated your rights under the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
National Privacy Commission (NPC): 5th Floor, Delegation Building, PICC Complex, Roxas Boulevard, Pasay City, Metro Manila, Philippines. The NPC accepts complaints from data subjects whose rights under the Data Privacy Act have been violated. For more information, visit the NPC's official government website.
Now that you know how we protect your data, it's time to enjoy the games. Join thousands of Filipino players already having a blast on 63boss — slots, bingo, live casino, and more.